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hperrin , (edited )

There are 2 possibilities:

The battery is bad.

  • Replace it.

The battery is not calibrated.

  • Get it down to where the OS turns it off.
  • Turn it back on, and go into the BIOS and leave it on, unplugged. This will prevent the OS from turning the machine off so the battery can completely discharge.
  • Let the battery completely drain until the machine shuts off and won’t turn on again. If this step lasts several hours (like 3 or more hours), it’s likely this procedure will work. The longer it takes, the better the result will be. If it lasts less than 1 hour, this procedure won’t work.
  • Plug it in and leave it off.
  • Leave it plugged in until it completely charges. Probably around 8 hours to be safe.
  • After that, turn it on and check your battery health.
  • It should now work again if the battery itself isn’t bad.

Note: this procedure permanently reduces the capacity of the battery, so it should only be done as a last resort before just replacing the battery.

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