The company sucks and it being closed source with shitty security and privacy policy sucks but the software is still the best messaging, gaming, video/streaming experience if we’re being honest. Nothing has all the features and convenience when it comes to watching shows and gaming with friends. Theres also never been such an easy way for anyone to run their own irc/etc server with as many features and convenience/price as discord.
They are fulfilling a lot of needs and people won’t leave until something 10x better comes out and nothing is even at 1:1 quality in terms of video, voice, streaming, gaming. Some have messaging and history yes but not even bots and different channels/forums setup. Maybe MAYBE telegram if you’re a super user but and thats only for bots and chats no gaming, watching shows, etc