For more thinking about this issue for software/hardware makers a good read is "Enchanted Objects" by David Rose.
iirc.
He says we're in a 'Glass Rectangle' phase, where makers are stuck on screens, Like Xhibit in Pimp my ride - we put 22 screens in your car. They know how to "screen" and they use it the solution to all problems. It's like an infatuation, where you just can't see another way. There are entire sciences of Human Machine Interaction that explain why these designs are messed up, and the designers are aware, and have chosen otherwise.
2016 Actor Antov Yelkin who played Checkov is killed by his 2015 Jeep Grand Cherokee, pinning him to his mailbox and fence. Because it didn't have a gearshift. It has a thing that looks like a shift but is a joystick.