businessfish

businessfish , 5 months ago to linuxmemes in Never again

i can understand your point of technical support, but what the op is calling out is when the only source of docs/support are discord.

i've had multiple experiences firsthand where I needed basic information about a piece of software that really should have just been on a readme or a wiki or something. instead my only option was to repeatedly ask a discord tech support channel and wait for someone who cares/knows about my question to actually answer me.

unless the options are limited, i'd rather simply pick a different solution than be forced to ask a busy discord channel for tech support.

businessfish , 5 months ago to linuxmemes in Never again

you can't honestly be saying that there are no issues with hosting documentation/support for a project exclusively on discord as opposed to a classic forum or wiki.

even ignoring the issues that you are dismissing (and would not exist on a better suited platform), the people using the discord server do not own it. discord servers have no backup functionality. what happens when an admin goes rogue or gets hacked etc? what happens when people get tired of discord for the next chat app?

you shouldn't have to use a burner email to download a videogame mod or view documentation for an open source project.

businessfish , 5 months ago to linuxmemes in interview on the frontier

thank you for posting that here! love your stuff and wouldn't have found it otherwise.