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elvis_depresley

@elvis_depresley@sh.itjust.works

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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions::Airline tried arguing virtual assistant was solely responsible for its own actions

elvis_depresley ,

I kinda agree with this. If companies are going to replace human support (phone, chat or in person) with an LLM to save costs, then they should live with the consequences.

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