Calling things an outlier just serves to dismiss the issue from being dealt with simply because it doesn’t fit some rigid standardized and (lazy) under-developed solution. The problem still remains. It’s still an issue even if you want to play statistics on how it doesn’t affect you personally because a system wasn’t made to deal its it because ‘it’s an outlier’. That’s the problem with standardizing problems that shouldn’t be approached with a standardized solution. In fact it’s the individuality that gets lost and where we fail to deal with problems head on. “It doesn’t fit in my box so I won’t deal with it”.