This so much. Text/email/slack leaves a permanent, searchable record. Synchronous communication is complete garbage and there are very few scenarios where it should be tolerated, much less encouraged.
Honestly, I'm at the point where if someone insists on calling, I assume they are up to something and are intentionally trying to not go "on the record"
Yeah, this can be a generational cultural difference.
I mourned the death of my grandfather three separate times when my mother texted me "please call". Each time when I called back I learned something different:
We had to change our lunch plans.
There was an alarming local news article about driving conditions.