True, but that doesn't make him wrong. While generalizing is inherently wrong, the chances of ANY corporation giving a fuck about their image for destroying something that could spell them not earning a couple of bucks is low to null.
Look around. The amount of complains about privacy breaches from all the tech giants, and some midgets, is at its highest ever, and do you see any of them pedaling back?
I am part of an executive suite myself, and while I'm trying to make a difference, you should see the ridiculous amount of pushback I get on ANYTHING that could spell improving user and staff experience, sometimes even when it has absolutely no negative financial impact. It's like they're programmed to destroy.
You will find a few good men and women in the Corp world, but this few can't do much against the majority, which happens to be full of bloodsucking pricks.