UppitPuppet

UppitPuppet , 4 months ago to Technology in ATT’s botched network update caused yesterday’s major wireless outage

That makes sense. I wonder how many AT&T towers were affected. To my knowledge, no one in my area on the east coast was affected if they tried calling 911, just standard numbers.

UppitPuppet , 4 months ago to Technology in ATT’s botched network update caused yesterday’s major wireless outage

I know that, that's not what I'm talking about. My agency was also affected. I'm specifically talking about a cell phone's ability to dial 911. Every cell phone must be able to dial 911 regardless of service, for safety reasons. This has been a requirement for quite a while before the issues we had with AT&T. One phone company's IT blip should not have affected any phone from calling 911 specifically because service is not needed to do so on a normal day. Agencies wouldn't be able to communicate with each other if they AT&T services because you can't dial 911 from one agency to the next, it doesn't work that way.

UppitPuppet , 4 months ago to Technology in ATT’s botched network update caused yesterday’s major wireless outage

If that's true, that's wack. There's no reason that the one phone company's service issue should have affected your phone's ability to call 911. Towers aren't company specific so it doesn't make sense that there would be interference 🤔 someone fucked up

UppitPuppet , 4 months ago to Technology in ATT’s botched network update caused yesterday’s major wireless outage

Towers aren't specific to any single phone company, if you stop paying for your phone service entirely, you can still dial 911. It just hits off the nearest tower.

UppitPuppet , 4 months ago to Technology in ATT’s botched network update caused yesterday’s major wireless outage

Did you actually dial 911? Because if you tried dialing 911 and it didn't go through, that's a problem. ALL phones must be able to dial 911, even without service. If the phone can hit a tower, it can call 911.

UppitPuppet , 4 months ago to Technology in ATT’s botched network update caused yesterday’s major wireless outage

Not to downplay your point, because you are correct, but the outage did not affect anyones ability to contact emergency services, so that is a huge plus in the whole disaster. Any cell phone that pings off a cell tower can reach 911, even if there is no service activated on the phone. It's important that people are aware of that fact in case they are in a situation where they can't pay their bill, but still have an emergency.