I was pleasantly surprised how good the Bolt was and still liked it after 3 years of leasing it. I was ready to get another one after the lease was over, but the pandemic changed my decision (working from home meant I didn't really need a nice car and definitely wasn't driving enough for the price plus-up for EV to make sense, so I got a used beater).
Barely noticed it. The only time most people would use that are on long road trips, which I only take about twice a year (most of my road trips are between 100-200 miles one way, which can be done with filling up at the destination). So if I used L3, it was for 30 minutes while grabbing lunch on the road and getting half the charge "filled." 99% of my charging was L2 at home or at destinations.
I bought one just before the end. No ragrets. There are definitely some software quirks (the rear cross traffic alert always points the wrong direction) but overall I like it.
This is NOT just about build quality of EVs or engine problems or problems inherent with EVs, it includes minor annoyances that aren't quality problems. Also, this is from reported problems on a SURVEY, not actual problems taken to a dealer to fix. Dodge has the worst rating here while Ram has the best, because Ram owners don't report problems on surveys and not because Ram has better quality (though it likely does as well).
And most of the issues are with tech that is included in higher end cars (rear collision avoidance, rear seat safety belt alarms, lane keeping assist, automatic braking assist, etc), and almost all EVs in the US are higher end cars that are chock full of these up-sells. People are also complaining about entertainment system software and phone pairing, which isn't different from EV to ICE.
Finally, Tesla is one of the worst on the list while also making up the majority of EVs. So the company that has notoriously bad quality and bad design choices strongly skews the metric, since they ONLY make EVs. If Tesla made an ICE it would be just as bad.
Like in past versions of the survey, battery-electric and plug-in hybrid vehicles performed worse than their gas equivalents in just about every repair category measured by JD Power.
“Owners of cutting edge, tech-filled BEVs and PHEVs are experiencing problems that are of a severity level high enough for them to take their new vehicle into the dealership at a rate three times higher than that of gas-powered vehicle owners,” Frank Hanley, senior director of auto benchmarking at JD Power, said in a statement.
JD Power attributes this to major design changes in Teslas, such as the removal of traditional feature controls like turn signal and wiper stalks.
And when car owners try to find relief from terrible native software experiences by mirroring their smartphones, they run into even more obstacles.
Someone who buys a Ram truck every few years is going to report way fewer problems with their experience than someone who is taking a risk on a new brand — or even a new powertrain.
We’re in the midst of a huge shift from traditional gas-powered vehicles to high-powered computers that run on enormous batteries.
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