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I swear credit card companies make log-ins fail on purpose.

I pay all my bills online so I'm used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn't working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it's wrong. Now I'm locked out of my account for the 2nd time in two days....

I almost think it's a conspiracy to enable charging people more late fees.

intensely_human ,

My Chase account is supposed to auto-pay my credit card every month. But some months, it just doesn’t.

This affects my credit score, and it pisses me off.

It is obvious we are being fucked with.

EatATaco ,

I auto pay all of my credit cards, been doing so for at least a decade, probably even significantly longer, and not once has it failed.

dan1101 ,
@dan1101@lemm.ee avatar

Sounds like something Chase would do.

But more likely you're typing something wrong or their login servers are malfunctioning and return "no match" by default for safety. Thats always been my theory.

Coreidan ,

Get a password manager ffs

ThatWeirdGuy1001 ,
@ThatWeirdGuy1001@lemmy.world avatar

So I for the first time let Googles password manager create an auto generated password for an account with my payroll company.

I tried signing into my account WITH THE AUTO GENERATED PASSWORD AND THE SITE SAID IT WAS THE WRONG PASSWORD.

Reset password. NEW PASSWORD CANNOT BE THE SAME AS OLD PASSWORD.

I'll literally never try a password manager again.

Coreidan ,

This is a skill issue and has nothing to do with password managers

HelixDab2 ,

Okay, first: Don't use Google for that. What the fuck, dude.

Actually, that's it. Just get BitWarden.

Grinning ,

Been using BitWarden for years. Still happens to me all the time. 7 times for my HSA this year alone.

SaltySalamander ,
@SaltySalamander@fedia.io avatar

You have a phone number on the back of your credit card. Call it. Speak to a human.

Lath ,

I know in some cases, login fail is intentional to prevent bots from randomly gaining access to accounts.

Source: some random internet person who said they did as such.

intensely_human ,

Best way to keep bots from accessing the account is to disable access to the account.

possiblylinux127 ,
@possiblylinux127@lemmy.zip avatar

They have back end bugs that cause login to fail. I didn't believe it a first and then I did some testing.

The product I'm talking was a PCI security company

wreckedcarzz ,
@wreckedcarzz@lemmy.world avatar

No wonder, they are so outdated, we use pci express now

NegativeLookBehind ,
@NegativeLookBehind@lemmy.world avatar

What’s your username and password? I’ll try it and see if it works for me.

dhork ,

My password is hunter2

PunnyName ,

I only see *******, are you sure you typed it in right?

pdxfed ,

Tale as old as time

TheDarkBanana87 ,

True as it can be

scrubbles ,
@scrubbles@poptalk.scrubbles.tech avatar

Password managers, people. Use a password manager

YtA4QCam2A9j7EfTgHrH ,

Not lastpass tho.

solidgrue ,

Many (if not all) of the KeePass clients are better than Lastpass, LogMeIn or any of the hosted solutions. More portable too

EatATaco ,

I'm planning to leave LastPass because of the concerns, but as long as I have my phone or an Internet connection, both of which are true almost all of the time, I have access to all of my passwords.

How does it get more portable than that?

solidgrue ,

KeePass works off of a local data store which you can sync up to the cloud, so you don't even need Internet access flto open your credentials store

EatATaco ,

LastPass does the same, afaik. I was specifically talking about the portable aspect.

solidgrue ,

Ah, that I did not know.

So it's an equivalent to lastpass for portability. My mistake.b

EatATaco ,

No problem. I was more asking because I'm trying to figure out which to use next.

intensely_human ,

I use LastPass and haven’t had any problems

YtA4QCam2A9j7EfTgHrH ,

I used to use them, but I jumped ship after they had repeatedly had security incidents that they downplayed the severity of.

I get that security is hard, but they just didn’t seem to prioritize it. And my trust in them was broken when they treated it as a PR issue instead of a threat to my security

ChonkyOwlbear OP ,

Maybe it's time to bite the bullet and take the time to set one up.

Tippon ,

It's so much easier. I've got one password to remember, and I don't have to think about any others :)

cooopsspace ,

Bitwarden

acetanilide ,

I know it's hard. Which is why I went off grid for a week or two and my partner set it up for me.

ElectricTrombone ,
@ElectricTrombone@lemmy.world avatar

Bitwarden

Apytele ,

I use one and have still had the same issue with multiple credit card sites. The password kept in the manager just stops working.

SaltySalamander ,
@SaltySalamander@fedia.io avatar

Been using online banking for as long as it's been a thing and I have simply never had this happen. Guess I'm lucky.

aStonedSanta ,

Same here. It must be dependent on the bank and their caching system. Or it requires a password update every x months and these dumbasses aren’t aware lol

Apytele ,

I mean maybe I try not to use my credit cards all that often but like. You'd think there would be an email or something to let me know. I guess I could mark the date on a calendar but it's not like they tell you their password turnover expectations at signup. You'd also think the person on the phone could help fix it in less than an hour. I swear that lady had to send me like 20 password reset codes because none of them would work. And you'd also expect that that password would continue working for more than a week. Honestly the experience was so frustrating I literally just canceled the card. I know it's a credit ding but I have no use for a card I can't pay off without going on an epic quest.

tiefling ,

My credit card refuses my stored password unless I manually type it in. I've checked it multiple times.

intensely_human ,

This is where the password manager comes in. You don’t have to try to use your credit card to store passwords any more.

ToffeeIsForClosers ,

To try and thwart malicious scripted login attempts, some sites expect a manual keyboard action on the username and/or password fields.

You can use your password manager to populate the fields but then click each and add then remove a character. That usually handles it.

hiramfromthechi ,
@hiramfromthechi@lemmy.world avatar

Cases like these are why this extension exists: https://addons.mozilla.org/en-US/firefox/addon/don-t-fuck-with-paste/

AmbiguousProps ,

Does your bank not have autopay?

EdibleFriend ,
@EdibleFriend@lemmy.world avatar

https://getyarn.io/yarn-clip/959c88b7-6bbf-400c-a41c-f5daad82c71b

Talaraine ,

If I had to login to every account I wanted to pay manually I'd prob be bankrupt xD

dingus ,

Yeah I am way too scatterbrained to pay all my bills manually lol.

jordanlund ,
@jordanlund@lemmy.world avatar

I would not put it past them. I'm in the same boat, I pay bills every payday. There's one account that never likes my login.

wreckedcarzz ,
@wreckedcarzz@lemmy.world avatar

"cool, guess I don't have to pay that one"

"no wait not like that!"

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