Good if it's the only option (ie: corporate browser and can't use anything else). I personally won't settle for less and Firefox is my primary browser.
Just don't use Chrome, switch to Firefox and use the original µBlock origin.
Firefox saved the Internet from monopolization by Microsoft once, hopefully it can do it again against Google.
But it requires that people stop using Chrome.
Unless you're younger. I often forget I'm old. I still feel young. I feel like if a young person were just always in physical pain. Especially standing up.
I don't use it anymore because of the terrible service and the sneaking of prime at every opportunity. It's like going to a store where the staff refuses to talk to you and you always have to check if they took some money out of you wallet before you leave.
I’ve also been saying this for a long time, only to be dismissed by most who are apathetic to what’s going on. So now, if I do have to deal with them, I only ever make purchases on my credit card, and if there is a problem, they get 1 chance to fix it before I dispute. In the last year, I’ve had to dispute 3 separate times. On the latest one, the item was never delivered. I asked for a refund or replacement, customer service was useless, so I sent in documents to my bank and disputed. What does Amazon do? They sent their “counter of my claim” to the bank from the shipping SHOWING THE ITEM TO BE UNDELIVERABLE as reason why the charge should not be reversed. My bank sided with me luckily. But they are truly awful now, and have been for a while.
Many corporations simply see customer support as a department that generates 0 revenue and costs them money.
They try to bring those costs down by off-shoring support, using AI, simply not having support, etc. These companies trade the good will of customers, the livelihoods of their employees, and the larger economy all for their short term greed. Line must go up this quarter.
Not that easy seriously. I boycott them most of the time, but there has been a product that I didn't have a choice to order through them in the last year. I don't mind paying a bit more elsewhere if it means they don't get any of my money, but they've literally destroyed some of their competition to the point where no alternative exists for certain products.
I've been boycotting amazon for the past 6 or so years, and it's gone well. But I moved to a remote place a while ago and they're close to the only shop shipping there. I chose them over other shops for my recent hardware upgrades because the cost of shipping plus the customs' 20% (applied on the cost of the item plus shipping, of course) make it unbearable unless I go for the lowest bidder
I think there's a lot to be said for "soft boycotting." If we could get more people to just check a few other retailers before they go to Amazon, that would actually hit their bottom line a lot harder than a small number of people cutting them out entirely.
The problem with boycotts is that people get told to treat it as an all or nothing thing. It's a lot better, to my mind, to just reduce our reliance on large monopolies where possible, and accept them as an unfortunate necessity when not.
I've had Amazon delay refunding items I have returned for months for no reason. I have had to show them the tracking number shows delivered before customer service will issue the refund.
In a way, I'm glad people are slowing starting to come around and pay attention to this. For years, any time I would publicly complain about Amazon customer service online, it was very common for people to be completely dismissive or even blame me. I'd hear statements like "sure Amazon sucks, but they have great customer service" and I'd think to myself, just wait until it's your time to find out that the customer service isn't what you think it is.
Long story short, the item came with a broken part. Should have been quick and easy to rectify (send a replacement part, send a replacement unit, or refund the purchase). The seller was completely unhelpful. Amazon customer service would not intervene and insisted that I continue fruitlessly corresponding with the vendor, even though they had an "A-to-Z" money back guarantee if something goes wrong. It literally took months of back and forth between me, the vendor, and Amazon customer service before things were finally refunded in full.
So, basically I gave them another chance and they showed that things hadn't improved a bit.
I was transferred between 16 different reps on an amazon chat trying to return a busted chair. I refused to log off, was polite, and started asking what the record for transfers was and of wed best it. I refused to explain the pr9boem again after the third transfer.
I wanted to return the chair and get the same model but not broken. I refused to take it to the post office.
They ended up refunding me the money and I kept the chair. Which kind of works. You can sit in it. Just can't lock it when you Kean back.
Same thing happened with a vacuum that worked but kind of shot.out dust when you first turned it on.
Amazon lost its way when in started acting as a storefront for others, rather than a bookstore. In other words, a good twenty years ago.
Tech gear in particular is one of the things that's extremely risky to order from there (along with food, meds, and anything for babies/small children), as there are a lot of fraudulent or damaged goods mixed into their supply. Go to a specialist supplier instead. Newegg isn't great, but at least they don't appear to mix inventory from different sellers the way Amazon does.
Amazon.com has 30 day free returns and no need to chat with anyone. We can just drop it off at a location with no packaging or printed label. Not sure if it’s different for .de or for businesses. I wouldn’t think it’s different for US business accounts in the US.
The article is long and confusing. Why are you creating a US based account from Germany. No company will allow that due to tax purposes, especially for businesses.
You don't even know wtf you are talking about it's hilarious. You just ignorantly hate Amazon lmfao. What I've gathered from your comment is that you've never once shopped on Amazon.
Amazon is way more than helpful when something goes wrong with an order. I had an order say it was delivered but I didn't see it anywhere at my door a few months back and they sent me a reship and the next day the original order had arrived+the reship arrived the day after that. And the original shipment wasn't even Amazon's fault. That shipment was fulfilled by USPS which USPS for some reason marked the order delivered when it wasn't. That's also what people can forget is that sometimes Amazon has USPS or ups deliver the order and sometimes it's not amazons fault it's those carriers. Anyways entitled people don't care about the specifics just that their cat food was delayed.
Ofc I am, Amazon has done great amazing things for society and I have every right to defend Amazon from these crazy entitled people. Have you seen the comment from the guy who can't accept the fact that Amazon can't accept his money for a refunded item he ended up receiving an hour after the refund. The dude for whatever insane reason thinks Amazon will end up deleting his account over fraud down the line and has spent days talking to different Amazon support people who all tell him the same thing, there is no system in place to take your money for a refunded order you later received and don't worry about it. It's just insane but that's how these people think.
And I can defend Amazon all I want until an anti Amazon moderator decides to ban me and censor me for calling out these anti Amazon and entitled people.
I’ve never had issues with a return but I’ve had so many problems with items being damaged, having misleading listings, or being sent the wrong item that I refuse to order from Amazon anymore
That's cool. I've never had those problems at all other than 1 damaged order once which believe it or not you can purchase a damaged product at a store as well. Matter of fact just last week I bought what I thought to be something new inside a store and it was clearly used. I've never experienced that at Amazon but yea anyways sucks to suck doesn't it?
This is long and I got bored but skimming it, it sounds like he was being stubborn about returning the items because he felt aggrieved. I can't really feel much sympathy for his situation.
Amazon has definitely declined but this isn't the shinning example I was hoping it to be.
I ordered four 2 TB SSDs from them and got two 2 TB and two 1 TB, but all four had an Amazon barcode saying they were 2 TB. I didn't immediately install, was waiting for other parts, then once I realized they defrauded me, Amazon said it was more than 30 days and they couldn't be returned. Trying to get an agent that could help was damn near impossible, and then I had to pay a restocking fee for a mistake that wasn't mine. I am still shocked they didn't detect their mistake mislabeling a bunch of SSDs. I'm not going to shop with a company that connects me to a robot, especially the least sophisticated AI robot on the planet. I thought Amazon was a technology leader?
In the UK if the goods were over £100 and you paid via credit card, you could raise a Section 75 claim with the card issuer under the Consumer Credit Act.
I used to work for a large train operating company and the sheer number of people contacting us for historic departure info to support a Section 75 claim because the news came out that someone got a 50% refund on their season ticket was astronomical.
Alternatively... Small Claims Court. Amazon will drag you through the coals if you go the chargeback route.
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