I used to work helpdesk for a company that would send out informational emails to users from the ticketing systems email address. We always found out they did this when our ticket queue was suddenly flooded with a thousand email tickets that were just out of office messages. It was nice for us because our metrics were based on closing tickets but the fact that they never fixed the issue after we reported it was annoying.
I'm old enough to have experienced an Exchange server being brought to it's knees due to two out of office replies fighting back and forth with each other.
I suppose that's why out of office only replies to each sender once now. I recall that exchange used to send ooo replies every time, and that must have been in '99 or the early 2000s. I wonder if there was some other fix for the problem, I never saw evidence of that problem even then
This was the early to mid 2000s. I honestly don't remember the specifics. But I do remember the emails coming from somewhere in Eastern Europe, so it may have been some crap system on their end that treated each reply as a unique conversation. Which could be why our Exchange server kept replying.
True story: I responded (unpleasantly and verbosely) to one of those automated no-reply messages from Reddit, regarding a 3-day suspension for violating some rule (aka, pissing off a mod)... and I did get a reply. Account banned.
That happened to me when I asked why it was okay to joke about murdering billionaires (and gave them examples that had been up for days with no consequences) but I get suspended for joking about murdering child molesters. If you're going to pick and choose who you care about why would child molesters make the cut over pretty much any other demo?
Fun fact: when you reply to a noreply email address, your email is rerouted to the No Reply Email Center (NREC) in New York, where it’s printed out and shredded to make confetti. Every year, Macy’s buys the vast majority of this confetti to use in their Thanksgiving parade. If everyone stopped doing that, they’d run out of confetti.
God I freaking hate that. I have had clients never get it, I keep telling them “we’re cc’ing the whole team here to keep all parties working on this in the loop” or whatever and they just couldn’t reply all. Such a pain in the ass.
We have massive distribution lists, often filled with other distribution lists, so we get the related problem of people accidentally emailing the group who need to know about x instead of the team that makes changes to x
Then people reply all and cc in the correct address, and people take the opportunity to email 700 people to let them know that someone accidentally emailed 700 people and that that's not on
