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ReakDuck ,

My battery broke earlier because I installed GrapheneOS and abused speed charging thr entire time at night.

A stock android would slow the battery charge till the first Alarm.

a9cx34udP4ZZ0 ,

If it's still under warranty, they HAVE to unless they can prove your modification caused the system to fail. It's no different than the silly stickers that say "warranty void if removed" - that's a nice fantasy for the manufacturer, but at least in the US it's been ruled those stickers mean absolutely nothing. If they're refusing to fix a phone under warranty, contact your local AG and enjoy watching them squirm. Loop in the FTC for good measure.

https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law#Magnuson-Moss

smileyhead ,

An ideal phone:

  • Fairphone 4/5 like build
  • Unlocking the bootloader without asking manufacturer for the code
  • Access to the flashing and pairing tools from the factory to eliminate bricking
  • U-boot, Coreboot or similar sane bootloader
  • (Close to) mainline Linux support for the components, to enable "lifetime" updates and OS freedom
  • Optional: headphone jack and SD card slot
Dyskolos ,
@Dyskolos@lemmy.zip avatar

What a dream... But sadly it probably won't happen. They manages to establish this shit as a standard and that's it.

Imagine PCs would be like that too. Would anyone buy them if they couldn't install EVERYTHING? Or delete or change system-stuff/-apps? Or just go and install Linux? Or win? Or both?

michael_palmer ,

In Europe, there are unofficial Samsung phones available 15-20% cheaper than from authorized stores. Just consider how often you need warranty repairs. I've changed 5-7 phones during my life and haven't had any problems with them except cracked screens and worn batteries.

lemmingrad ,

You cannot imagine the lies I had to tell to the people while working for Applecare.

massacre ,

If it's under warranty, they almost certainly cannot deny the claim for this or really many bullshit reasons manufacturers say like removing a "warranty void" sticker - which is still covered. You can sue in small claims. Check out the Magnuson Moss Warranty Act should you need to prove your point.

dangblingus ,

You don't own the phone btw. It's in the TOS.

grue ,

Stop parroting corporate propaganda.

velvetThunder ,

It sounded to me that they were pointing out how fucked up it is that we don't even own the hardware we pay for after clicking BUY.
At least I would mean that.

grue ,

We do own the hardware we buy. It's fucked up that corporations keep trying to gaslight us that we don't, but their delusional claims aren't actually true.

reverendsteveii ,

are you the brick wall in this meme?

Vuraniute OP ,
@Vuraniute@thelemmy.club avatar

yes

anarchoilluminati ,
@anarchoilluminati@hexbear.net avatar

Does Google still void warranty if you install GrapheneOS on a Pixel?

Unreliable ,

Looks like it doesn't?

anarchoilluminati ,
@anarchoilluminati@hexbear.net avatar

Very cool, thank you! This is very helpful.

jaschen ,

Don't go to any authorized repair center unless it's still in warranty. Those people don't care about you or your things. They are obligated to service you. Any 3rd party repair person has to work triple as hard and give you double the service to win your business.

KoalaUnknown ,

As someone who used to work at and Apple and Samsung authorized repair center, it’s not that we don’t care. It’s that Apple and Samsung control every single thing we do and will fine us for deviating from their rules.

AllHailTheSheep ,

you can absolutely do it yourself. be prepared and get the right tools, look up many many guides and videos before you start, but I honestly think it's doable for someone whose never opened a phone. those batteries are an absolute pain in the ass to remove, but as long as it's discharged below 20% you really don't have to worry about it it catching fire or anything catastrophic like you're lead to believe (just be careful ofc and wear PPE)

Vuraniute OP ,
@Vuraniute@thelemmy.club avatar

Would, but I don't have the equipment.

chiwiu ,
@chiwiu@lemmy.world avatar

where I live there are shops for laptop, console and phone repairs. I'd keep it simple and go to one of those

WalrusDragonOnABike ,

Been a while since I looked, but last time I checked around me, the starting price for any work like that was like $200 (maybe it was less?). Not exactly worth it for a $300 phone that's already aging unless you need data off it or something. Granted, YMMV with pricing.

AllHailTheSheep ,

battery replacements usually run around 60-90 at my shop depending on the device, if I ever walked in to a shop and heard 200$ I'd walk tf out that's insane pricing.

Tak ,
@Tak@lemmy.ml avatar

I replaced the battery in my old Pixel 3a by myself without the tools with iFixit. They shipped me the battery and tools I'd need for like $50 and all I had to do was follow the guide.

Moonrise2473 ,

I fried the battery charging chip for my HTC dream when I rooted and used it as a router for the family in holiday. I felt it was hot to the touch but I thought "it's gonna be ok, surely it has temperature sensors and it will throttle". High draw for a long time when charging = the chip exploded and it wouldn't charge anymore. Luckily the battery was removable and I already got an external charger for it from dealextreme. But HTC still repaired it for free under warranty even if it was my fault and I gave to them back rooted.

Same for LG when my rooted Nexus 5X boot looped, although that was an endemic problem caused by LG shitty manufacturing (they changed the stance a few months after that, never bought LG anymore)

Samsung should repair it, I thought they were the only ones root friendly left on the market...

Vuraniute OP ,
@Vuraniute@thelemmy.club avatar

I thought they were the only ones root friendly left on the market…

Not anymore.

SendMePhotos ,

Yes, they used to be.

dandu3 ,

Samsung isn't root friendly at all. Most of their phones can't be bootloader unlocked officially.

The only ones that do are google, moto and the chinese ones

vox ,
@vox@sopuli.xyz avatar

wdym literally all phones can be unlocked without a waiting period, account, internet connection or any other bs (it trips the knox e-fuse tho)
you just go to the settings, enable oem unlock and run fastboot unlock.
it's as straight forward as it gets and works on all devices that aren't locked to a carrier or sth (which is mostly an us-exclusive issue)

vox ,
@vox@sopuli.xyz avatar

i was using my older mi play as a router (temporary solution) until we moved and got a proper internet connection. (we were very close to the poland-ukraine border back then and only my old phone was able to pick up vodafone ua's 4g signal across the border)
it shut itself down multiple times and was constantly turning off the tethering mode due to overheating.

it still has vibrant permanent yellow burn marks on the display around the hot spots and only drains 0.5a while charging no matter what.

TrickDacy ,

Fuck Samsung. Not surprised though

SayJess ,
@SayJess@lemmy.blahaj.zone avatar

I was going to suggest doing it yourself, but it is a bit involved.

Vuraniute OP ,
@Vuraniute@thelemmy.club avatar

Would, but I don't have the equipment.

ColeSloth ,

If magisk still works like custom stuff in the days of old, settings could very much change battery draw and charge rates that could cause premature wear of a battery.

Vuraniute OP ,
@Vuraniute@thelemmy.club avatar

Hadn't installed any of that stuff. Just Viper4AndroidFX

ColeSloth ,

I'm sure, but how are they actually supposed to know that? You unlocked your bootloader, installed something like twrp, and obtained root access to jiggle with anything you want at that point. I used to have a lot of fun doing all that type of stuff, but I knew I voided out my warranty doing it unless I could still roll it back to factory and remove root, first. Not to mention dealing with knox.

BeardedGingerWonder ,

Except legally the burden is on Samsung to prove you damaged the battery. They don't get to say "oh well you could have done xyz, denied"

c0mbatbag3l ,
@c0mbatbag3l@lemmy.world avatar

No, it's not. That's an impossible standard for the company to hold.

You buy the product under the assessment that you will void the warranty by doing XYZ, if you want that level of access you have made changes that could have damaged the battery and they don't have the time to grill every wannabe tech douche to make sure they didn't fuck up the device themselves.

They tell you what you can and can't do with the product AND still receive support up front, case closed.

BeardedGingerWonder ,

Cool story bro. Now fuck off and learn

c0mbatbag3l ,
@c0mbatbag3l@lemmy.world avatar

Ah yes, a Vice article from 2016. Absolute pinnacle of the understanding of law.

If this had even a shred of truth there would have already been dozens of class action lawsuits from people like OP.

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