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techspot.com

wagesj45 , to Technology in Most consumers hate the idea of AI-generated customer service
@wagesj45@kbin.run avatar

Let's be honest here: they want a human to abuse. They want to be shitty to and verbally assault someone that they view as being "lower" than them. If the AI works well (a different conversation) then people will get over any trepidation they have rather quickly. The people that are legitimately upset will just miss having someone to put down for "only" working customer service.

ironhydroxide ,

Let's be honest here: they hate that the companies are jerking them around and using bullshit programs to cause even more problems, instead of employing people to solve the problems.

Imgonnatrythis ,

You have a trauma history in customer service? What are you on about? This isn't why people are calling customer service.

conciselyverbose ,

Or maybe they just want their issues resolved.

Most people using customer service aren't assholes.

thurstylark , to Technology in Most consumers hate the idea of AI-generated customer service

Already out there in certain ways. There's a restaraunt near me that uses an automated system to collect orders in the drive-thru, and puts them into the system incorrectly.

At least that's what seems to be its purpose, because it does that really well. That, and piss people off.

jackie_jormp_jomp ,

I've tried that system at a rallys and damn do I hate it. Miserable to talk to and it fucked everything up.

BleatingZombie ,

That sounds like what I want to do when working customer service

Resol , to Technology in Microsoft bans China-based employees from using Android devices for work, mandates switch to iPhones
@Resol@lemmy.world avatar

But iPhones are made by your own fucking competition, Microsoft.

d00ery , (edited )

And Android phones are also made by Microsoft's competitor in many fields.

To me the bigger wtf is why Apple has an App store there, but Android do not.

Resol , (edited )
@Resol@lemmy.world avatar

Android is being used by Microsoft now since Windows Phone didn't really do very well. Their Surface Duo device runs Android. Windows 11 has a "Windows Subsystem for Android" feature... that uses the Amazon Appstore (and is actually getting phased out - the WSA thing, not the Amazon Appstore).

And yeah, I have no idea why the Google Play Store isn't available there, seems like a pretty weird decision. Can you tell I hate geoblocking?

hamsterkill ,

Google can't operate Play Store in China because it closed its Chinese offices in response to China attempting to hack them (and several other corporations) back in 2010 (Operation Aurora).

Resol ,
@Resol@lemmy.world avatar

Apple didn't fall victim to this?

technocrit , (edited )

Probably already hacked/complicit.

(edit: see other comment with articles about it)

Resol ,
@Resol@lemmy.world avatar

Oh right.

JackbyDev , to Technology in Microsoft bans China-based employees from using Android devices for work, mandates switch to iPhones

The Redmond giant

One of my least favorite things in journalism. Idk if it is SEO or what but it's so bizarre.

hamsterkill ,

It's just a writer seeking to vary their language a bit. It's a trick to keep themselves from repeating "Microsoft" quite so many times in a short span, as too much word repetition can cause readers to "tune out".

JackbyDev ,

That's fair enough, but "the X giant" in particular I see so often. It feels like an in-joke amongst journalists or something.

rottingleaf ,

It sucks so bad when people do this in Russian.

Same person monotonously being referred to as "young woman" (not that it has anything to do in the context, just to replace "she" or "<name>"), "<hobby>", "<profession>", "<place where they live>", some other crap instead of refactoring and compressing the text a bit.

It works when there's relevant information.

hakunawazo , (edited )

Oh I could help them out with a few synonyms: The asshats with the Internet Explorer, the start menu advertising clowns, the BSOD guys, the USE ONLY MY WEBBROWSER bullies, ...

NutWrench , to Technology in Sony is killing off recordable Blu-ray, bidding farewell to disc burning | TechSpot
@NutWrench@lemmy.world avatar

Good. Flash storage is everywhere now. Why go through an extra layer of proprietary hardware and DRM when you can have direct access to the video files which can be read on any platform?

HelloHotel ,
@HelloHotel@lemmy.world avatar

The DRM is extra awful with bluray, its usefullness is dipressingly lmited. Being propriatary makes it worthless as an archive medium.

tux0r , to Technology in Microsoft bans China-based employees from using Android devices for work, mandates switch to iPhones
@tux0r@feddit.org avatar

Oh no! Chinese employees must use a better operating system! How dare they!

Cyberjin ,

More like Android has too much freedom, and many things are banned.

While Apple bends over and follow the rules of CCP, so they can keep their manufacturer/supplier.

pop ,

better, lmao. They're switching to apple because they want their staff to be obedient little guinea pigs that that won't tinker with their phones but are tracked and monitored just the same like all Apple users.

So better for surveillance, of course they are. That's why they're still allowed to operate and bend over to every request by authoritarian nations. But you do you.

Bremmy ,

Simping for a company is sad bro

tux0r ,
@tux0r@feddit.org avatar

TIL: Considering one of two major competitors technically better than the other is "simping" now.

Bremmy , (edited )

Which one is "better" is subjective, so yes it is simping. There are some things one does better than the other, and some things people prefer over the other

Want a fingerprint sensor? Then people would say Android/Galaxy/Pixel phones are better just for that one thing alone. That's subjective; an opinion

It's such a childish, stupid thing to want to be "right" over. Like we're back to the "Xbox or PlayStation is better" conversation

Darkassassin07 , to Technology in Microsoft bans China-based employees from using Android devices for work, mandates switch to iPhones
@Darkassassin07@lemmy.ca avatar

Any staff in the country using Android handsets, including those from Huawei or Xiaomi, will be provided with an iPhone 15, as a one-time purchase

Fuck off. If you're mandating what device I'm to use for work; you're going to provide said device free of charge, or shut the fuck up when I use whatever I like.

thatKamGuy ,

That’s my read of it, or am I misunderstanding something?

Microsoft will purchase for their Android using employees an iPhone 15. The reference to one-time being that employees are only entitled to one, in the event they were to lose or damage it?

Darkassassin07 ,
@Darkassassin07@lemmy.ca avatar

I could be wrong; but it came across to me as a "we'll sell you one at a special discount"

thatKamGuy ,

Fair enough; it’s a bit vaguely worded and could be interpreted multiple ways.

From my experience, big corporations have always either provided me with company-issued phones for official use, or offered an additional allowance if I’ve opted to use my own personal device.

Then again, given how absolutely absurd some of Microsoft’s recent decisions have been (eg. Recall) - you can’t really be certain.

turddle ,

Considering they are designating “collection points” for the phones, I think you read it correctly.

One-time purchase is probably to incentivize not losing/selling your company phone.

FlyingSquid , (edited )
@FlyingSquid@lemmy.world avatar

That's not how it works in "communist" China.

Workers don't have too many rights.

demonsword ,
@demonsword@lemmy.world avatar

Workers don’t have too many rights.

Maybe not stellar but still better than quite a few of the 135 countries surveyed by this NGO in 2022. Behind Brazil, Russia and South Africa but ahead of India. Better than the so-called "land of the free" also, so maybe the joke's on them?

FlyingSquid ,
@FlyingSquid@lemmy.world avatar

That's a lot of whataboutism you're doing there.

demonsword ,
@demonsword@lemmy.world avatar

sorry if the data I brought disturbed your China bashing, you're free to ignore it

FlyingSquid ,
@FlyingSquid@lemmy.world avatar

Oh poor China! How dare I bash such a paradise (non-Han Chinese excepted)!

demonsword ,
@demonsword@lemmy.world avatar

👀

Freefall ,

In China you don't get to have that opinion.

bruhduh , to Technology in Sony is killing off recordable Blu-ray, bidding farewell to disc burning | TechSpot
@bruhduh@lemmy.world avatar

Bluray disk cost 25$ for 50gb and usb flash drive cost 5$ for 64gb

todd_bonzalez ,

The 25GB disks are like 10¢.

bruhduh ,
@bruhduh@lemmy.world avatar

Where? I see only 30$ for 5pack of 25gb bd-r

Switchy85 ,

I'm not sure what country you're in, but have you tried Amazon? I found Verbatim 50 packs of 25GB for $40 and Ridata (usually good quality discs) for $28. If you want small amounts there's various 5 packs for less than $10.

olutukko ,

for 35€ you can get 512gb flash drive. kinda insane to think about that. maybe even cheaper but that was just what I found from my local store

bruhduh ,
@bruhduh@lemmy.world avatar

Yes, flash memory came a very long way, when current nodes of 3nm going to be old enough for mass producing growth memory, there's gonna be 5tb microsd cards probably, since we're already having 2tb ones https://www.tomsguide.com/news/the-worlds-first-2tb-microsd-card-is-here-what-you-need-to-know

mojofrododojo ,

the storage density growth is so mindboggling that I find myself hesitant to trust it lol. 2tb?

fuck me running

resonate6279 ,

It's getting harder and harder to make things smaller, but they are making things thinner now, which means they can layer them, thus increasing density.

ciberConas3000 ,

Damn, a 50gb blu ray costs 2€ in my country.

prole ,

How can I afford to buy Criterion Collection Blu-Rays for $14.99 if blu-ray discs cost $25?

FlyingSquid ,
@FlyingSquid@lemmy.world avatar

Economy of scale and also slightly different, but related, media format. Criterion has them printed in bulk.

prole , (edited )

Yeah ok, but as we've established in this thread, Blu Ray discs don't cost $25 a piece. At any level. So.

FlyingSquid ,
@FlyingSquid@lemmy.world avatar

Again, writable Blu-ray is a slightly different format from what you would buy with a movie on it. They are not putting Criterion movies on the same discs you could burn them to in a drive.

Cethin ,

That's read-only, not read/write, plus they're buying bulk.

Delusional , to Technology in Home routing and encryption technologies are making lawful interception harder, Europol warns

Never heard of Europol. Is that just interpol but only for Europe?

Persen ,

Pretty much.

0x0 , to Technology in Sony is killing off recordable Blu-ray, bidding farewell to disc burning | TechSpot

We must cut all options for the end user to own anything, let'em pay subscriptions instead.

In a SONY board meeting, probably.

new_guy , (edited )

Why are we suddenly selling more NAS grade HDDs?

  • Seagate executives
Infynis ,
@Infynis@midwest.social avatar

I got mine in November

FinalRemix ,

Recommendations?

ag10n ,

I’ve put together a RAID 1 of these and some 860 Evo QLC
Hard to say if they’ll last as long as BD but you can’t beat the capacity

https://visiontek.com/products/visiontek-tlc-7mm-2-5-ssd-sata-enterprise

https://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-860-evo-2-5--sata-iii-500gb-mz-76e500b-am/

glimse ,

Something tells me the market for media servers is very different than the market for BD-R. The only benefit to having a collection of burned discs over a NAS is that you can let people borrow them. It's otherwise mostly downsides

lightnsfw ,

If they were cheaper I'd use them for archival purposes. They work well as cold storage.

Passerby6497 ,

Are we back to trusting Seagate again? Last I knew their spinning rust was t trust worthy. I've had 6 drives fail me in the last 2 decades, and all but one or two were Seagate, so I just assume their bad anymore and go with other suppliers.

jordanlund ,
@jordanlund@lemmy.world avatar

Every drive I've had fail, personally or professionally, has been a Seagate drive.

TheGalacticVoid ,

Every drive I've had failed was WD. My Seagates have been mostly fine

pikmeir ,

I've had both Seagate and WD drives fail. I just think drives fail rather commonly.

new_guy ,

I genuinely don't know. Their name was just the first one that came to my mind.

sugar_in_your_tea ,

Seagate does seem to have a higher failure rate, but they are also cheaper. From this article:

The oldest (average age of 92.5 months) hard drive Backblaze tested was a 6TB Seagate (ST6000DX000). Its AFR was 0.11 percent in 2021 and 0.68 percent in 2022. Backblaze said this was "a very respectable number any time, but especially after nearly eight years."

...

"In general, Seagate drives are less expensive and their failure rates are typically higher in our environment," Backblaze said. "But, their failure rates are typically not high enough to make them less cost-effective over their lifetime. You could make a good case that for us, many Seagate drive models are just as cost-effective as more expensive drives."

Their oldest drives are Seagate as well, so that's saying something.

Whether a drive will be reliable for you is less related to the manufacturer and more related to capacity and luck.

Here's an anecdote from Reddit:

I've had numerous hard drive failures over the years -- nothing atypical, I just use lots of drives, and like almost everything else, they have stochastic failures. But between Seagate and WD, the Seagate drives all at least let me know they were going to fail soon, via SMART monitoring, and gave me (just) ample time to get all of my data off of them before completely dying. My WD drives that failed did so instantaneously, without any prior indication of problems.

But this could also be luck, idk. My takeaway is:

  • Seagate has a little higher failure rate, which explains why they're often cheaper
  • Seagate may do a good job detecting errors with SMART
  • all drives fail and whether one will fail before another is more likely up to luck than any systemic issue by a manufacturer
TheGrandNagus , (edited )

Eh, I doubt many people are burning their own Blu-ray discs - this does not apply to discs you buy that already have films on, those are manufactured differently, and are still being made.

But even if you do archive your personal data onto Blu-ray discs, there are still other manufacturers besides Sony.

This really isn't a big deal.

0x0 ,

This really isn’t a big deal.

Sure. One tiny bit at a time...

MeatsOfRage ,

Really though, who burns Blu rays. Yes I'm sure there's a handful of people out there doing it but I don't know anyone who's still burning discs in 2024. Storage space is large and cheap now and way less hassle than discs. Companies as big as Sony can't keep producing products for a tiny market it just doesn't make sense.

sugar_in_your_tea ,

Yup. I use a NAS to not have to deal with disks. I'd rather buy a couple more drives than have to store even more stuff at home.

FangedWyvern42 ,
@FangedWyvern42@lemmy.world avatar

Who still burns discs (outside of retro gamers) in 2024, let alone Blu-Rays? They aren’t killing the whole format.

JordanZ ,

[Thread, post or comment was deleted by the author]

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  • dogslayeggs ,

    What does a movie company not producing movies on discs have to do with ending production of rewrite-able discs?

    otp ,

    I believe they've said that this doesn't change their production of non-rewritable Blu-rays.

    SuspiciousPumpkin421 ,

    Do you have a source for this? That was my worry tbh.

    otp ,

    Just did a quick search and found this headline on a site that I've never heard of before. Unfortunately, I forgot where I initially read it, lol

    https://www.tweaktown.com/news/99072/sony-wont-phase-out-blu-ray-movie-and-game-discs-only-ceasing-production-on-consumer-bd/index.html

    Blackmist ,

    I mean sure, but Jellyfin and HDDs exist, and are much more convenient than burning a Blu-ray that you have to put in a drive to watch.

    0x0 ,

    Optical disks tend to be used for offline archival storage more than movies (IIRC they'll still be printing out Blu-Ray movies, just not blanks).

    hesusingthespiritbomb ,

    Different divisions. This is more akin to when Sony decided to stop making floppy disks. The market is there for now, but it's just not worth it from a financial perspective.

    The amount of people burning their own blu rays is minimal. Even the type of people who emphasize owning their own content just use a NAS system.

    BeardedGingerWonder ,

    Ironically those who own their own NAS and hoarding data are amongst the more likely to be burning their own Blu-rays

    0x0 ,

    This is more akin to when Sony decided to stop making floppy disks. The market is there for now, but it’s just not worth it from a financial perspective.

    Ironically Japan is just now phasing out floppies, so there'll still be a market for a while.

    A NAS is mostly geared for online media storage, whereas disks are for offline.

    BlueMacaw ,

    That's just the government though, similar to how a lot of the systems in the US still run on COBOL (including the IRS).

    MonkderDritte , (edited )

    Nah, probably just didn't sell enough, with USB sticks around and all.

    AnUnusualRelic ,
    @AnUnusualRelic@lemmy.world avatar

    I don't think I've ever seen anyone use the format. CDR saw a lot of use, but who needs bluray nowadays?

    FangedWyvern42 , (edited )
    @FangedWyvern42@lemmy.world avatar

    This is not as big a deal as you think. Blu-Ray production itself isn’t ending, they just aren’t making any more rewritable Blu-Rays. Most people aren’t going to be burning stuff to Blu-Rays. You’ll still be able to buy Blu-Rays if you want a physical copy of a film.

    ipkpjersi , to Technology in Sony is killing off recordable Blu-ray, bidding farewell to disc burning | TechSpot

    Damn, the end of an era. I wonder how anime will be sold in Japan now if not on Blu-rays?

    dev_null ,

    They sell anime on recordable Blu-rays? Surely they use normal Blu-rays?

    ipkpjersi , (edited )

    Okay yep, I am too tired two days in a row.

    I thought it was all Blu-ray's, not just recordable (re-recordable?) ones.

    I thought it meant that like, yeah Blu-ray's in general are being phased out.

    Default_Defect ,
    @Default_Defect@midwest.social avatar

    In your defense, a bunch of the earlier reports about this straight up implied that was the case for the clickbait.

    FangedWyvern42 ,
    @FangedWyvern42@lemmy.world avatar

    It’s recordable Blu-Rays, not the entire format.

    MigratingtoLemmy , to Technology in Home routing and encryption technologies are making lawful interception harder, Europol warns

    LMAO, the only way you're getting my OpenWRT router running FOSS U-Boot is prying it from my cold, dead hands.

    superminerJG ,

    ...and even then, good luck! Because I will have glued it to my cold, dead hands.

    — Soldier, Team Fortress 2

    refalo , (edited ) to Privacy in Home routing and encryption technologies are making lawful interception harder, Europol warns

    as a neteng for 20+ years, what the hell is "home routing"

    giacomo ,

    its routing without the Pro license.

    refalo ,

    does it come with bgp though

    cyberpunk007 , (edited )

    😂. "Oh you wanna go to the internet? Sure, let me NAT and route you to my gateway. "

    jonne ,

    It's basically when you drag an Ethernet cable behind you wherever you go, with the other end still plugged into your home switch.

    LostXOR , (edited )

    So that's what those massive 1000 foot Ethernet cables are for!

    onlooker ,
    @onlooker@lemmy.ml avatar

    It's a process of telling houses where to go. Why do you think homes never get lost?

    SteveTech ,

    My understanding after reading the article is: while roaming your phone sets up a VPN type thing with your phone provider, and routes calls and data through this tunnel, so now Europol has to deal with another country if they want to track you.

    Alborlin ,

    I am in dire need of such solution just because I moved with Europe but don't want to let go my old number, fortunately I visit one 6 months but what if I pass the deadline?
    Besides Google won't let me use my Balance unless I have that specific counties card in phone and it's active...
    If you know how to do it let me know.

    TheGalacticVoid ,

    Home routing is when you connect a cable to your PC and the wall. Your home then uses that connection to join the Dark Web, and you allow hackers to stay at your home temporarily to escape the government. Those hackers jump from house to house, evading the authorities.

    (/s)

    dragontamer , (edited ) to Technology in Sony is killing off recordable Blu-ray, bidding farewell to disc burning | TechSpot

    25GB and 50GB disks written at blistering 10MB/s in the age of 100MB/s Gigabit Internet connected to storage (S3, Backblaze, etc. etc.) means that networks have completely obsoleted Blu Rays.

    I'm surprised they still found a use of these things. Flash drives are also so much cheaper, faster, and more convenient.

    Cethin ,

    I know for some secure purposes they still use CDs because they're a lot harder to sneak around than a flash drive. There are still some uses, but they're very niche. There's essentially zero purpose for personal use.

    kelargo ,

    One TB capacity in a sd micro flash disk equivalent to twenty Blu-ray discs at 50GB, just no comparison in the growth of technology.

    hoshikarakitaridia , (edited ) to Technology in Home routing and encryption technologies are making lawful interception harder, Europol warns
    @hoshikarakitaridia@lemmy.world avatar

    lawful interception

    Idk bout that. Usually you get a warrant for wiretapping and then you pay someone to install it. If they are trying to break encryption or identifying users, that means they inherently are doing something the law does not favor.

    Let's also acknowledge that if encryption is bad because it cannot be broken, that means encryption is pretty good at what it should do.

    Breaking encryption is never something you do for the right reasons.

    Ensign_Crab ,

    Breaking encryption is never something you do for the right reasons.

    DeCSS.

    Lost_My_Mind ,

    Everybody vote for this guy for president.

    I mean really......who else are you going to vote for? Spiderman? Yeah,I would too, but we have a two term limit!

    Bell ,

    Breaking encryption is never something you do for the right reasons.

    Uhhh ransomware?

    KISSmyOS ,

    If they are trying to break encryption or identifying users, that means they inherently are doing something the law does not favor.

    They've been trying to change that law multiple times for over a decade.

    Badeendje ,
    @Badeendje@lemmy.world avatar

    I read this the other day.. the issue they face is on the warrant side, cross border investigations have a 120 day lead time. So instead of actually integrating police and making sure time sensitive investigations get treated as such... They whine about PET.

    EuroPol seems to be something like the FBI.. who operate across all US states. But in the EU the countries are still very separate and require such ridiculous things as proof and due process. And that's fine... It just needs to be sped up.

    sunbeam60 ,

    Europol is merely a clearing house, standards process and coordinating agency for how national police forces work together across the EU states. It has very, very little power. Unfortunately.

    insufferableninja ,

    based on this article, i would say it's fortunate that they have very little power

    sunbeam60 ,

    You’re assuming the national services are better, I suppose. In my experience it’s been the EU who has struck a better balance between privacy and investigative powers than the crap they’re pushing for nationally.

    treadful ,
    @treadful@lemmy.zip avatar

    Breaking encryption is never something you do for the right reasons.

    Cracking Enigma was something that needed to been done.

    hoshikarakitaridia ,
    @hoshikarakitaridia@lemmy.world avatar

    Alright I'll give you that

    GrundlButter ,

    Kinda drives home another point too. Breaking someone else's encryption is something you do to enemies. If you're trying to break my encryption communication or installing a backdoor, you're an enemy, simple as that.

    My eternal thanks to FOSS, and open encryption standards.

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